Statinfer

Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Statinfer, you agree to our Privacy Policy, Terms of Use and Refund Policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

For Self Placed Learning:

Raise refund request within 10 days of purchase of course.

Money back guarantee is void if the participant

  • has accessed more than 40% content of the course (or)
  • has downloaded the E-Book/instructional/supporting material for the course

For Instructor Led Training:

Raise refund request within 10 days of commencement of the first batch you are eligible to attend.

Money back guarantee is void if the participant

  • has accessed more than 40% content of an e-learning course (or)
  • has attended online classrooms/received recordings for more than 3 days (or)
  • has downloaded the E-Book/instructional/supporting material for the course

If you raise a refund request

  1. after 10 days but within 30 days of purchasing the course, you will receive 75% of the total fees paid by you
  2. after 30 days of purchasing the course then no refund will be provided.

 

Cancellation & Refunds: Classroom Training

Statinfer, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.)

  • In case an event is cancelled by Statinfer then 100% refund will be paid
  • If a cancellation is done by the candidate
    1. 10 days or more prior to the event then 90% of the total fees paid will be refunded
    2. within 10 days or less of the event then no refund will be provided

 

Initiating a Refund Request

For initiating a refund request please reach out to our support team with the invoice/purchase details.

Refunds for Duplicate Payment

Refund of the duplicate payment made by the candidate will be processed via the same source (original method of payment) in 15 working days post intimation by the customer.

Note: All refunds will be processed within 15 working days after the refund request is approved by Statinfer.

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Statinfer Software Solutions#647 2nd floor 1st Main, Indira Nagar 1st Stage, 100 feet road,Indranagar Bangalore,Karnataka, Pin code:-560038 Landmarks: Opp. Namma Metro Pillar 48.

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